Technical Assistance
Please see the attached article for the new and improved instructions on Commercial Top Seal and Reverse Angle Jamb Seals. Commercial Top Seal now has holes...
Tue, Apr 18, 2023 at 1:56 PM
Please see the attached Tech’s Corner article on Track & Bottom Bracket Clearance. This was created to assist with back and side room clearance when pou...
Fri, May 5, 2023 at 8:47 AM
Identifying a proper installation can be difficult when reviewing descriptions over the phone. However, pictures can show a lot when looking for adjustments...
Tue, May 16, 2023 at 2:04 PM
The Track Options newsletter talks about Bracket Mount, Continuous Angle and Reverse Angle track types as well as high Lift options (Straight incline, 5 de...
Fri, May 19, 2023 at 8:13 AM
Identifying a proper installation can be difficult when reviewing descriptions over the phone. However, pictures can show a lot when looking for adjustments...
Tue, May 16, 2023 at 2:39 PM
INTERNAL - CAN BE SHARED WITH DEALERS BUT NOT HOMEOWNERS Please see the attached articles that cover: Tips for removing broken glass on full view gl...
Tue, Feb 27, 2024 at 1:35 PM
INTERNAL - CAN BE SHARED WITH DEALERS BUT NOT HOMEOWNERS Please see the attached article on the #1 Snap Latch Lock. This article covers part numbers, us...
Tue, Apr 2, 2024 at 3:59 PM
This article covers the basic installation of struts on standard sized doors and doors with 2" extra width, leaving 1-1/4" gap at the end of each ...
Wed, Mar 27, 2024 at 9:10 AM
Please see the attached article that describes offset end bearing plates and their use.
Thu, Oct 26, 2023 at 12:15 PM
Please see the attached article for details on installing gallery decorative hardware handles. Illustrations in the article are NOT true to size and should ...
Thu, Nov 2, 2023 at 1:56 PM